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Privacy Policy - Royal Queen Seeds

To ensure a safe online environment and guarantee adequate data protection, we strictly comply with all legal requirements. In this privacy statement, we provide information about how and for what purpose data is collected, safety measures, storage periods and contact details.


COMPANY NAME: SNORKEL SPAIN, SL (hereinafter ROYAL QUEEN SEEDS)

C/ Vilar d'Abdelà, 5 (nave 1) CP: 08170 de Montornès del Vallès

+34 937 379 846

[email protected]


The present Privacy Policy sets out the terms on which we will treat personal data at ROYAL QUEEN SEEDS; this includes any personal data collected through our website https://www.royalqueenseeds.com/ as well as any other data we process in the course of our business activities.

ROYAL QUEEN SEEDS collects the following personal data for the purposes listed below:

SECTION 1 – PERSONAL INFORMATION WE COLLECT

1.1 Account purchases

Account purchases can only be made if you are in possession of a personal account. When you create an account or purchase something from our shop, as part of the buying and selling process we collect the following personal information that you provide to us:

  • First and last name
  • Home and billing address
  • Telephone number
  • Gender
  • IP address
  • Email address
  • Date of birth

This information is required for delivery. In addition, when you browse our shop, we automatically receive the Internet Protocol (IP) address of your computer. Based on this information, we can optimise your online experience and at the same time protect our online environment.

Purpose of data collection

We collect and store account-related data for the following purposes:

(a) to carry out obligations arising from any contracts between you and us, and to provide you with information, products and services that you may request from us;

(b) to set up, manage and communicate with you about your account and your orders;

(c) to conduct market research and analysis;

(d) to confirm your age and identity, and to detect and prevent fraud.

1.2 Newsletters

With your explicit permission, we may send you newsletters about our shop, new products and other updates. We send newsletters based on your explicit consent. In the event that you purchase a product, and in accordance with current regulations, we may send you commercial communications in accordance with the legitimate interest of our company, always about products or services similar to those you have purchased or contracted. In any case, you may exercise your right of opposition through the channels announced in this Privacy Policy. The following information is collected in relation to the newsletter:

  • First & last name
  • Gender

We do not need to know the sex of the person in order to send the newsletter (data minimisation: by law we must ask for data that is strictly necessary to provide the service, and in this case knowing the sex is not necessary to send the newsletter).

  • Email address

Purpose of data collection

The data collected is used to:

(a) personalise our emails, including your name and gender;

(b) provide gender-specific content.

You can withdraw your consent at any time by using the link provided in the newsletter or the contact information provided in section 2.

1.3 Customer service and contact form

In order to provide appropriate support, our customer service employees have access to information related to the account. Consequently, their support will be highly effective and friendly. The data provided in our contact form is used by our CRM provider, SuperOffice. We will only use your details to respond to your message.

SECTION 2 – LEGITIMATE INTEREST

If you have purchased any of our products, please note that we may process your personal data for promotional purposes, based on Royal Queen Seeds' legitimate interest only to offer you products or services from our company and about products or services similar to those you have purchased. You may exercise your right to opt out of future messages by the means set out in this Privacy Policy or through any notification you receive.

2.1 How do you withdraw consent?

If you change your mind, you can withdraw your consent for us to contact you for the purpose of collecting, using, or disclosing your data at any time by reaching out to us at: [email protected].

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required to do so by law or if you breach our Terms of Service.

SECTION 4 – HOW LONG DO WE KEEP YOUR DATA?

At Royal Queen Seeds, we will not retain your data for longer than is necessary for the purposes described in this Policy. Different retention periods apply for different types of data; however, the longest period we will normally hold any personal data is 10 years.

4.1 Account information

Data relating to the account remains relevant for as long as the consumer is in possession of an account. Therefore, the data remains documented for as long as the account exists. When our customers delete an account, the associated data will be deleted within a reasonable period of time. Requests regarding the inspection or correction of stored personal data or the deletion of an account can be sent to [email protected].

4.2 Newsletters

In the event that you give us your consent to inform you about our products or services, we will keep your data until you express your wish not to receive any further communications from us. However, we regularly (every month) carry out a relevance check. Registered customers (and their personal information) will be deleted whenever customers do not reply to our request. In addition, our newsletter mailing has an opt-out feature. Consumers can withdraw their consent by using this opt-out feature.

SECTION 5 – COOKIES

Cookies are small information files that notify your computer of previous interactions with our website. These cookies are stored on your hard drive, not on our website. Essentially, when you use our website, your computer displays its cookies to us, informing our site that you have visited before. This allows our website to function more quickly and remember aspects related to your previous visits (such as your username), making your experience more convenient. At Royal Queen Seeds, we use two types of cookies: functional and analytical.

5.1 Functional Cookies

Functional cookies are used to enhance your online experience. Among other things, these cookies track what is added to your shopping cart. The use of these cookies does not require prior authorization.

5.2 Analytical Cookies

Analytical cookies are used for research and market analysis. The data collected with these analytical cookies is anonymous, making it unusable for third parties. The use of these cookies does not require prior authorization.

SECTION 5 – THIRD-PARTY SERVICES

Third-party services are required to conduct transactions and provide our services. In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we must provide to them for your transactions.

We encourage you to read the privacy policies of these providers so that you can understand how these providers will handle your personal information.

In particular, certain suppliers may be located or have facilities located in a different jurisdiction than yours or ours. Therefore, if you choose to proceed with a transaction involving the services of a third party, your information may be subject to the laws of the jurisdiction in which that service provider or its facilities are located.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or the Terms of Service of our website.

Web analytics service (anonymous data)

On this website we have integrated an element of a web analytics service (with anonymisation functionality). Web analytics can be defined as the gathering, processing and analysis of data about the behaviour of visitors to websites. An analytics service collects, among other things, data about which website a person came from (the so-called referrer), which sub-pages they visited or how often and for how long they visited a sub-page. Web analytics is mainly used for website optimisation and for a cost–benefit analysis of internet advertising.

Courier service

To complete deliveries we use a courier service. This courier service carries out the delivery between our company and the consumer's home. To complete these logistics, the company requires access to the consumer's name and address information.

Mailing service

Royal Queen Seeds uses a third-party mail service provider to send its newsletter. This provider has access to limited account information related to opt-in consent (e.g. email address).

Marketing services

Royal Queen Seeds has the support of a company that specialises in marketing and communication activities. Their access to personal information is very limited and mostly anonymous.

Payment services

At Royal Queen Seeds we use external payment services to handle our transactions (e.g. credit card payments).

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry standard best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored using AES-256 encryption. Although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry standards that are commonly accepted. Information related to the account is protected with a hashing method. This method transforms the information into a generated hash. As a result, confidential information is protected and invisible, even to us. In addition, our databases are exceptionally protected against unauthorised access. For example, access to the database is only possible and permitted via approved IP addresses (e.g. from Royal Queen Seeds headquarters). Other attempts and addresses are rejected at all times.

Furthermore, data is anonymised as much as possible, so it cannot be directly linked to a specific consumer. With this data, however, we may be able to carry out market research and analysis. In addition, the third parties concerned (e.g. mailing service) are examined prior to our collaboration, comply with the GDPR from the EU and receive a processing agreement. Within Royal Queen Seeds, employees are assigned different access permissions. Specific permission provides access only to information that is strictly required to perform a task. Digital security measures are subject to change and must meet high requirements to ensure the safety of online customers. That is why, at Royal Queen Seeds, we appoint a security officer. Regular verification and improvement of security measures (where necessary) are part of the role.

SECTION 7 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so please check back regularly. Changes and clarifications will be effective immediately upon being published on the Website. If we make substantial changes to this policy, we will notify you here that it has been updated so you will know what information we collect, how we use it and under what circumstances, if any, we use and/or disclose it.

SECTION 8 – YOU HAVE THE RIGHT TO:

  • Revoke the consent you have granted;
  • Access personal data;
  • Rectify personal data;
  • Delete personal data;
  • File a complaint or a writ for the protection of your rights before the Spanish Data Protection Agency;
  • Be notified of any security incident that may affect your rights;
  • Limitation of processing;
  • Portability.
By Adam Parsons

In the previous three parts of Royal Queen Seeds’ basic guide to outdoor growing, we learned about selecting the right strains, finding a suitable growing location and the benefits of starting a grow indoors. We looked at organic soils and learned about proper watering techniques. We also talked about the importance of camouflaging and how to protect an outdoor grow from wildlife. If you missed any of the earlier parts, you can check them out using the links below.

In the fourth part of our outdoor growing guide, we turn our attention to the ever-present challenge of pests. Many nasty critters out there seem to love nothing more than making the cannabis grower’s life as miserable as possible. When we grow outdoors, we need to be especially watchful, as the chance for a pest infestation that can destroy our grow is normally higher when compared growing indoors.

The good news is that it is easy to learn how to identify, prevent and combat common pests before they have a chance to do much damage. In this part of our outdoor growing guide, we look at the most common cannabis pests and show you what you can do about them.

The Basics of Cannabis Outdoor Growing (Part 4)
The Basics of Cannabis Outdoor Growing (Part 4)
The Basics of Cannabis Outdoor Growing (Part 4)

Pest Prevention

When we grow outdoors, we have less control over our grow compared to when we grow indoors. We’re at the mercy of not just wind and weather, but also have to deal with the bugs and insects Mother Nature throws at us. When it comes to pests, prevention is the best way of dealing with problems, as you stop them from ever occurring. Here are some steps you can take to minimise risk.

Sterilize your Soil

One cause for a bug infestation can be the quality of the soil. Your outdoor soil may contain pathogens and insects, just waiting to devour your harvest. You can limit the risk of contaminated soil if you get commercial soil or soilless mixes from a reputable vendor. However, some lower quality and “bargain” commercial soils may sometimes come with insect larvae and bugs as well. A way around this is to sterilise the soil that you want to use, especially if you plan to use outdoor soil in your grow. Methods such as soil solarisation or steam sterilisation can kill off harmful pathogens and insect larvae, reducing the risk of these pests.

It is worth noting that this is quite an extreme measure. Sterilising your soil will not only kill the bad things in it, but also the good. If you do this, you will have to go to extra lengths to reintroduce beneficial bacteria and microorganisms.

The Basics of Cannabis Outdoor Growing (Part 4)

Grow Plants That Ward off Insects

Mother Nature can make a grower’s life difficult, but she fortunately also provides effective remedies at the same time! One of the best things you can do to prevent many common types of pests such as spider mites, aphids, or rodents is to grow companion plants. For marijuana, companion plants that repel insects and small animals include garlic, onions, geraniums and marigolds. Garlic is especially effective against aphids and spider mites, some of the most common cannabis pests. Garlic can even repel mice and other small critters. Also, planting companion plants between your outdoor cannabis plants will not only help repel and prevent pests but also help to disguise your grow.

The Basics of Cannabis Outdoor Growing (Part 4)

Use Beneficial Predator Insects

Many pests, such as spider mites and aphids, have natural predators who just love nothing more than to eat them. These natural enemies are an excellent way for the cannabis grower who wants to control pests naturally and organically to protect their crop. For our purpose, Lady Bugs (“Lady Birds” in the UK) can be ideal, since they prey on both aphids and spider mites. For even more effective spider mite control, you can look into predatory mites from the Phytoseiulus family. A lot of well-sorted grow shops and gardening shops carry Lady Bugs, predator mites and other beneficial insects and organisms.

The Basics of Cannabis Outdoor Growing (Part 4)

Use Natural and Organic Pesticides for Prevention

There are many natural and organic ways you can prevent a pest infestation before it happens. Some organic pesticides work as pest repellents, while others can strengthen your plants’ natural resistances, or they can do both.

Among these natural organic pesticides are Neem oil, karanja oil, citrus oil, cayenne pepper and garlic oil. Farmers have known about the effectiveness of these organic pesticides since ancient times. As opposed to chemical pesticides, natural insecticides do not cause any harm to humans, animals or your plants. They are normally very safe to use. It is good practice to preventatively spray your plants at regular intervals. Alternate between different organic pesticides for maximum effect. As an example, you could use a natural pesticide made from Neem in the first week, the next week you spray a natural insecticide that contains garlic oil and in the third week, you use a citrus oil based insecticide. Outdoor growers sometimes treat the area around their plants in a “magic circle”. Rather than directly spraying the plants, you spray a circle at a distance of at least one metre around your plants. This is especially helpful during flowering where you want to avoid spraying anything on your plants and buds.

Build a Wire Cage

If critters such as rabbits or other larger pests are taking a liking to your outdoor cannabis, you may want to consider fencing your plants in. You can do this with some chicken wire and bamboo sticks that you can find in DIY or gardening shops. It shouldn’t be a problem to build a wire cage or fence to effectively protect your plants from birds, rodents and other animals. Just know that any structure may make your grow more visible, especially if you’re doing a guerrilla grow. Keep that in mind before you think about making such a structure.

The Basics of Cannabis Outdoor Growing (Part 4)

Spotting And Dealing With Pest Infestation

With the above tips, you can often prevent a pest infestation before it happens. Then again, you cannot blindly rely on them to keep your cannabis 100% safe. Finding that a pest has chosen your cannabis as their new home is simply all-too-common. There is no reason for panic, once you have learnt how to spot and deal with them, they can often be removed before they cause too much damage.

Here is a list of the most common cannabis pests, how to spot them, and how to effectively and naturally get rid of them.

Spider Mites

What are they?

Spider mites are the bane of every cannabis grower simply because they are the most commonly encountered pest. If undetected and untreated, spider mites can destroy entire grows. Fortunately, they are relatively easy to combat.

How to spot them?

Spider mites are very small, and they are not easy to see with the unaided eye. They look like tiny dots. The first indication of a spider mite infestation is normally very tiny, yellow spots on your plant’s leaves. You may need to use a loupe or microscope to see the mites on the underside or top of the leaves. This progresses into leaves becoming covered in a dense web – which is much more obvious to see. The mites look like small spiders (hence their name) and can be white, yellow or brownish red. The most common one is the two-spotted spider mite - it has two spots on its back. With a loupe you can also see their eggs; they look like tiny jelly-like transparent bubbles.

How to treat them?

To get rid of the adult mites, you can spray a 2% solution made from insecticidal soap. Insecticidal soap is very safe to use. Neem oil is another effective and purely organic pesticide that works for spider mites. Although Neem oil is more preventative and doesn’t kill them on contact, it can be best to make a solution of insecticidal soap with some Neem oil mixed in for maximum effect.

Lady Bugs and the Phytoseiulus persimilis predatory mites are the natural enemies of the spider mite. If you introduce these to your growing area, they will devour your spider mites.

The Basics of Cannabis Outdoor Growing (Part 4)

Aphids

What are they?

Aphids are soft-bodied small insects that can come in many colours such as green, yellow, black, brown or red. They are tiny, oval-shaped, and many have long legs, wings and antennae. Sometimes you can find them in large colonies hurled together on the underside or the top of leaves. Aphids suck and feed on the sap of cannabis plants. They secrete a clear, sugary and sticky substance that is known as honeydew.

The honeydew is a problem in itself, as it can encourage the growth of a sooty-looking black mould when it accumulates on your plants. You may be interested to know that aphids often attract ants, as the ants feed on honeydew. Ants have been observed to nurture and “milk” aphids for this purpose. You don’t want ants added into the mix, so it is best to deal with aphids as soon as you see them.

How to spot them?

Aphids are bigger than mites so you can spot them somewhat easier, especially when there are large colonies. They are tiny, greenish and half-transparent. If you have an aphid infestation, you will normally also find the clear, sugary honeydew on several spots on the leaves. The appearance of ants can also be a sign that you have an aphid infestation.

How to treat them?

As with spider mites, spraying aphids with insecticidal soap and Neem oil can be very effective. Just know that you need to repeat the treatment at regular intervals. It is a good practice to spray one day, then wait 3-4 days, spray again and then repeat every week until the infestation is gone. Spray in times of low light. The best time is in the evening or early in the morning.

Lady Bugs are the natural, biological predator of aphids so you may want to look at introducing them into your growing area as well.

The Basics of Cannabis Outdoor Growing (Part 4)

White Fly

What are they?

White flies are another very common marijuana pest, especially for outdoor crops. They feed on the plant’s chlorophyll and can literally suck the life out of your plants. White flies are flying insects that can be compared to tiny moths.

How to spot them?

These tiny white flies hide on the underside of your plant’s leaves, so you might not immediately spot them. One indication of a white fly infestation is when you shake a plant, and hundreds of them will fly off. Similar as with spider mites, they will cause tiny white or yellowish spots on the leaves.

How to treat them?

Here too, insecticidal soap and Neem oil will come in handy. Mix a 2% solution of insecticidal soap and add some Neem oil for the best effect. Spray regularly until the infestation is under control.

The tiny wasp Encarisa Formosa is the natural, biological white fly predator. If you can get hold of them and encourage them to hand about in your garden, 2-3 of those wasps per plant usually does the trick.

The Basics of Cannabis Outdoor Growing (Part 4)

Caterpillars

What are they?

Caterpillars are the larvae of butterflies and moths. They can come in different colours although they’re commonly bright green. Caterpillars normally look like small worms although some of them can be fuzzy. They are very common pests especially outdoors where they can cause massive crop damage if undetected.

How to spot them?

Although caterpillars can be quite large, an infestation is not always obvious. Sometimes you don’t see the caterpillars themselves since they dig themselves deep into your buds where they happily eat away. What you will spot are mysterious holes appearing in your bud, and missing chunks on leaves. Worse, once a caterpillar has made its way into a bud, the affected bud will likely start to rot.

How to treat them?

The most effective and natural biological way to get rid of caterpillars is to use an insecticide that contains bacillus thuringiensis (BT) bacteria. This type of bacteria is safe to use and won’t affect beneficial insects.

It is very important that you spray bacillus thuringiensis either preventatively or at the very least when you see the first sign of caterpillar damage on your plants. Repeat the treatment every week until the infestation is under control. You should also repeat the treatment after heavy rain. As with most natural and biological ways to get rid of pests, bacillus thuringiensis doesn’t immediately kill the caterpillars, although it does stop them from eating pretty much instantly. There is no reason to panic if you still see some caterpillars right after spraying. If you find darkish, mouldy areas on buds from caterpillar damage, immediately remove the affected parts to prevent the spreading of mould.

Pests can be a big problem for any cannabis grow, but only if you’re not informed. Once you know how to prevent, spot and get rid of pests, they don't have to be more than a slight nuisance - rather than a serious threat to your harvest. Today you can find many natural and organic ways to help you get rid of pests effectively, without the negatives of chemical pesticides. And remember, prevention is the best form of defence!

The Basics of Cannabis Outdoor Growing (Part 4)
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